Your data

Account Deletion

You can request the permanent deletion of your Contact account and the data associated with it.

privacy@contactnearby.app

This translation is provided for convenience. If there is any difference, the French version prevails.

01

From the app

  1. Open Contact.
  2. Go to your profile.
  3. Open the settings.
  4. Select “Delete my account”.
  5. Confirm the deletion.

02

Without access to the app

Send an email to privacy@contactnearby.app from the address associated with your account.

Email subject: Contact account deletion request

In your request, include the email address or phone number associated with the account. Identity verification may be requested to prevent the fraudulent deletion of an account.

03

Data deleted

In particular, account deletion results in the deletion or anonymization of the following data:

  • profile information;
  • photos and interests;
  • connections and preferences;
  • groups, activities and participation records;
  • messages and conversations;
  • location data associated with the account;
  • login credentials and account settings.

04

Processing time

Deletion is processed within a maximum of 30 days.

Some information may be retained temporarily where necessary to comply with a legal obligation, ensure the security of the service, prevent fraud or handle an ongoing report. It will be deleted or anonymized when the applicable retention period expires.

05

Contact

For any questions about deleting your account or your data: privacy@contactnearby.app

Contact is published by MQ DIGITAL.